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JCPenney Styling Salon

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JCPenney Styling Salon
JCPenney Styling Salon
(8 Reviews)
> Get Phone Number & Directions
Kalispell Center Mal Kalispell, MT 59901
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
I went in for my second appointment on 12/14/18 with Betsy. I had previously had my first appointment with her when I used a coupon for a color and cut and was okay with the service except that she did not cut the hair in the back on my neckline the way I wanted it. This time I mentioned that to her and said that it still looked ragged. I also specifically said at least 3 times that the most important thing was not to cut the back of my head too short because my hair was thin and my scalp showed really bad when it was too short. After I was finished with this last hair appointment and I went to meet my husband in the lobby--he told me that it was the worst haircut I had ever gotten. It was way too short and she butchered the hair on my neckline. I have cussed her out every morning since then when I have gone to fix my hair and have been pretty depressed about what she did to me. I wish I hadn't tipped her 5.00 and, in fact, she should have refunded the entire amount I paid for that horrific haircut. I have never had such a bad experience. I ran into her today in a local store and she said my hair looked cute. WHAT!!! It has been over 2 1/2 weeks and it is finally starting to get back to somewhat normal but not totally normal yet. She should go back to school to learn how to cut hair and learn how to listen to her clients. Worst hairdresser ever and if anyone asks, I will tell them the exact same thing! Thanks for making the last 2 1/2 weeks of my life a total nightmare as far as my hair is concerned!!!!!!!!!!!!!!!!!!
by Marlene Strand xxx.xxx.76.162
December 29, 2018
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.22.106
May 21, 2014
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Has this salon ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Gracie Benson xxx.xxx.196.229
October 27, 2013
Were you able to get all of your questions answered while you were at this salon?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this salon easy to locate?
Absolutely! It couldn't have been easier!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.210.74
October 18, 2013
Did your stylist make an effort to keep hair off of your clothes during your visit?
Yes, they went above and beyond
by Anonymous xxx.xxx.12.158
September 30, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this salon easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.184.228
October 22, 2012
I made my appointment 2 weeks in advance for a cut and perm. The person that scheduled me did not schedule the correct services for me and when I showed up the stylist said she did not have time to give me a perm as it was not scheduled. There was no effort made to accommodate me even though my appointment was scheduled incorrectly by the salon. I feel the staff should have made an effort to correct their error.
The good news is that I found a local salon that accepts walk in's, they worked me in and did a great job. They will be getting my business and my friend's business from now on.
by Disgruntled in MT xxx.xxx.55.130
August 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.78.197
June 07, 2012
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Map and Directions
Kalispell Center Mal, Kalispell, MT 59901