The staff is very nice and the products are good products. But I walked in with a photograph in hand of the hair cut I wanted and walked out with a standard layered cut. Not at all what I wanted and I did communicate that I wanted it choppy several times. And, the picture showed choppy. Nice people. and they can give a good hair cut, if you want something standard. But... I didnt. I would have been happier if I'd of been told "sorry, cant do that" sigh... Please email me if you know of any place in Bangor skilled in unusual hair cuts.