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Shear Cut Inc

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Shear Cut Inc
Shear Cut Inc
(3 Reviews)
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328 Main Avenue Norwalk, CT 06851
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Consumer Feedback

(3 Reviews)
Service
5 star average for Service
Expertise
5 star average for Expertise
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Environment
4.5 star average for Environment
Was the office accommodating when booking an appointment?
Great
Was the waiting area spacious enough?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Completely
Did the staff keep the temperature in the waiting room pleasant?
Yes
by Anonymous xxx.xxx.255.75
May 03, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Would you refer a friend or family member to this salon?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.15.254
August 15, 2013
Today I went to Shear Cut and it was the worst experience in my life that I've had at a hair salon, I've been coloring my hair blonde with highlights for the past 5 years, I had beautiful, healthy highlighted long blonde hair, I recently relocated to the US and a friend recommended this salon. I did a partial highlight and I was very clear, it was the second time I went there, the first time was OK, that I wanted blonde, not yellowish highlights as they did first time, not only they left them yellowish, but with some RED spots in it. I called and they asked me to come back, not apology offered, Lauren the stylist was very rude and kept telling me that their products don’t work in my hair, I felt totally discriminated, she also kept telling me that my hair was too dark, and some other racist comments. I almost cried, when she removed the foil my hair was white! I cried but she did not even noticed or acknowledged, another stylist told me not to panic and was the only person with emotional intelligence in the whole place, it was awful, I cried all the way back home and the owner did not offer an apology or anything. I've never felt so mistreated in my entire life. Don’t go there. Go to a place that provides customer service and that does not discriminate. Now I'm looking for hair color correction since my hair is a rainbow. None of my questions were answered, nothing was accomplished, and I felt worse when I left.
by gtc xxx.xxx.232.3
September 17, 2011
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Map and Directions
328 Main Avenue, Norwalk, CT 06851