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Dudley Beauty Center

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Dudley Beauty Center
Dudley Beauty Center
(22 Reviews)
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624 West Southside Plaza Street Richmond, VA 23224
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider seem knowledgeable and competent?
Somewhat
Was the provider's staff helpful and knowledgeable?
Somewhat
Did this provider give the impression that they cared about your concerns?
Mostly
Was this salon clean?
Yes everything was neat and sterile
Would you recommend this salon to others?
Yes
by Anonymous xxx.xxx.35.130
October 28, 2014
THE MAIL BOX WAS "FULL" ENOUGH SAID!
by BRENDA xxx.xxx.221.112
August 06, 2014
Did the waiting room smell clean?
Yes
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Was the music playing while you waited or during your visit pleasant to you?
No
Did your stylist make an effort to keep hair off of your clothes during your visit?
Yes, they went above and beyond
Was it easy to make an appointment with this provider?
Yes
by JB xxx.xxx.7.65
April 10, 2014
Does this provider promptly return your phone calls?
Yes
Was this provider's staff friendly?
Yes
Are you going to visit this salon again?
Sure
Were you able to find out the price of your beauty treatment over the phone?
Absolutely. They were happy to answer all of my questions
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.66.146
May 31, 2013
Would you refer a friend or family member to this salon?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Does this provider offer flexible appointment times?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.2.43
May 01, 2013
Was this provider's office too cold?
No, it was fine
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was the staff at this salon friendly?
Yes, they went above and beyond
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Pkw xxx.xxx.103.53
March 25, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did your beautician rush your appointment?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Would you recommend this salon to others?
Yes
Was this salon clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.98.104
February 05, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Sean Foulks xxx.xxx.229.83
December 03, 2012
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I didn’t feel like they rushed my session at all. They took good care of me. @#@#@ The price quoted over the phone was $10 more at the register. I brought up the price difference to my hair dresser's attention (who also quoted the original price) and I let her know I had planned to tip her $10 but due to the price increase, no tip was added.
by Applebee xxx.xxx.2.43
November 09, 2012
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did your beautician rush your appointment?
Yes, I barely had any time to ask questions
by Anonymous xxx.xxx.122.202
October 21, 2012
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Map and Directions
624 West Southside Plaza Street, Richmond, VA 23224