Excellent staff and owner. They treated me and the other customers with the uttermost respect. They were helpful with choosing the right style for my face and career. Ms. Mary did a WONDERFUL wash. OMG!!!!! Ms. Lynda made my hair bounce and behave!!! I had to look several times to make sure that I was looking at myself. My head and hair just tingled when I left the salon. I am most definitely making Exotic my salon!!!!!