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Heads Up

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Heads Up
Heads Up
(7 Reviews)
> Get Phone Number & Directions
4609 Carr Drive Fredericksburg, VA 22408
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider answer the phone in a reasonable time when you call?
Definitely
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
by Anonymous xxx.xxx.49.170
October 03, 2014
The receptionist didn't make my appt correct. We wanted two appointments at the same time so we could have our hair done together, mother daughter hair day. She booked us at septate times one after the other. Ended up having to canceling my appointment after sitting there for two hours waiting for my daughter's hair stylist to get done. They didn't even care that the receptionist made the mistake and made no attempt to make it right or fit me in. They seemed to just care about hanging decorations. The only excuse I heard was that they were fully booked, even though we were told we had two appointments both at the same time. We clearly said we wanted it done at the same time and together. They never even apologized, they acted like they were to important to so.
by Farmerchick xxx.xxx.207.105
September 04, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.147.239
August 05, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's staff friendly?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this salon use current and safe equipment?
Yes
Did you spend a lot of time in the waiting area at this salon?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.6.2
June 26, 2013
Did your stylist make an effort to keep hair off of your clothes during your visit?
Absolutely not! I was itchy all day after my appointment.
by Anonymous xxx.xxx.238.115
June 18, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.167.208
February 04, 2013
I have been going to Ria at Heads Up for years. She does an amazing job, and I have never gotten a bad cut or style from her. She has taken me from short, to long, and back to short again numerous times. She always answers my questions completely, and in a way that helps me understand my options. She is also the best in town at styling long hair for those special occasions. The staff is very friendly and professional. You feel pampered by the way they do even the simple basics, like shampooing your hair.
by well-styled gal xxx.xxx.22.60
August 24, 2012
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Map and Directions
4609 Carr Drive, Fredericksburg, VA 22408