Jennifer Stevens, OD

Jennifer Stevens, OD
Hometown Eyecare 273 Grandview Ave Ste 3 Honesdale, PA 18431
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.215.239
August 17, 2012
This doctor up and left town suddenly. She is greedy and a thief and very dishhonest. She took on my childs vision therapy case knowing full well she would be leaving, leaving us high and dry. She cancelled on a regular basis, our appointments on Saturdays for her personal reasons. The care given was not caring or good at all. The schedule for therapy was not enough and sporadic at best. She charged my insurance and me a lot of money for a simple letter for my childs school. The doctor I see now is night and day and I wish I only found him sooner. She leaves town and all of her staff did not know and now they are out of work without notice. A local doctor had to take over her patients and try to explain to them what they cannot understand. A doctor just up and leaves town and could care less about her patients. No matter where she goes or if she ever practices ever a gain, stay away from her. She is a very dishonest, greedy, arrogant person and should be ashamed of herself.
by patients mom xxx.xxx.178.124
June 13, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.215.244
April 13, 2012
Did this provider have reasonable prices?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
January 16, 2012
They are nice until you have a problem. I had to pay in advance for glasses that I could not see out of. They had the lab redo the lenses 3X but insisted the information they gave the lab was correct. Never did a re-exam. They refused to refund the money for the lenses I could not see out of, but are trying to force me to accept them by sending a letter that they will donate the glasses to the Lions Club if I do not pick them up. The whole experience has been horrible and is still going on.
by Anonymous
October 10, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
July 30, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
July 27, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Was the waiting area spacious?
No, but I can always find a seat
Was this provider late to your appointments?
No, they were on time
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
June 08, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's staff friendly?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
April 28, 2011
Was this provider friendly?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider late to your appointments?
No, they were on time
by Anonymous
April 28, 2011
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