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West Haven Nursing Home

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West Haven Nursing Home
West Haven Nursing Home
(10 Reviews)
151 Goodview Dr Apollo, PA 15613
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Consumer Feedback

(10 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
Did this senior care facility use current and safe equipment?
No, the equipment needs to be updated
Was this senior care facility clean?
No, I didn't feel comfortable at all
Did the staff at this senior care facility use excessive foul language?
No
Was this senior care facility's staff friendly?
They were decent
Does the provider's staff maintain a professional appearance?
Somewhat
by Anonymous xxx.xxx.66.124
April 22, 2014
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous xxx.xxx.170.66
July 02, 2013
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office clean?
It was satisfactory
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous xxx.xxx.129.33
May 31, 2013
MY MOTHER WAS HERE AND WOULD NOT RECOMMEND THEM TO ANYONE
by HENRY xxx.xxx.200.72
January 11, 2013
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider treat their staff well?
Kind of, but not very well
Was this provider late to your appointments?
No, they were on time
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
by Anonymous xxx.xxx.200.72
December 18, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.180.61
August 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.194.94
May 07, 2012
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
September 07, 2011
Did you feel safe in this provider's care?
Yes
by Anonymous
August 24, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Was this provider's staff friendly?
Friendly Enough
by Anonymous
June 14, 2011
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Map and Directions
151 Goodview Dr, Apollo, PA 15613