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Washington Christian Village

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Washington Christian Village
Washington Christian Village
(16 Reviews)
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1201 New Castle Rd Washington, IL 61571
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Consumer Feedback

(16 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.200.81
March 21, 2012
Was this provider's office clean?
It was satisfactory
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
November 28, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
October 26, 2011
Every time I've called and left a message, I've never heard back. It's extremely annoying. The one thing I couldn't believe during my appointment was that they took a personal call right in front of me. I found it to be incredibly rude. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me.
by myra
September 11, 2011
Does this provider remember you by name?
No, and they don't make an effort to even try
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous
April 05, 2011
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Were you able to relax during your appointment?
No, I was on edge
by Anonymous
March 08, 2011
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Map and Directions
1201 New Castle Rd, Washington, IL 61571