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Sunbelt Healthcare Center of Apopka

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Sunbelt Healthcare Center of Apopka
Sunbelt Healthcare Center of Apopka
(16 Reviews)
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305 E Oak St Apopka, FL 32703
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Consumer Feedback

(16 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.14.7
January 15, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.96.52
January 11, 2014
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Are you going to visit this provider again?
Without a doubt!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.192.207
September 06, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.181.222
June 11, 2013
Was this provider's office clean?
It was satisfactory
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Was there annoying music playing while you waited or during your visit?
Yes, it was annoying
by Anonymous xxx.xxx.14.6
March 19, 2013
The dietician accused me of lying about my dietary issues. I was told to have the foods I needed brought to the facility by family or friends. Only once did they not put something that I was allergic too on my tray. Staff was hostile and lazy. Nursing staff were stealing pain pills. When I went to the director I was told I didn't remember having my pill or I slept through it and eventually I was accused of setting up the nurses because I was racist! I am not, other staff confirmed that drug theft was an issue and other patients also complained. Multiple items stolen by staff. Fecal matter on the call bell in the bathroom was there when I arrived and never cleaned in 3 weeks of time. I was fortunate to be assigned outstanding P.T. staff (the only reason I didn't transfer). I have advised others I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy. They had me complete my admittance paperwork 2 days before I was discharged! They forgot to give me a meal on my last day and forgot to give me one of my prescriptions. I got sick after my first week and it took me 3 months to finally shake it after 4 courses of antibotics. If I compare them to others in their field, I wouldn't say they're the worst (I've had family work in nursing homes), but they're definitely not the best. Whenever I called with a question or concern, the staff failed to call me back or were generally rude. I avoided calling because I didn't want to feel frustrated. One employee in administration was very pleasant but unable to assist in most matters.
by katy xxx.xxx.83.65
November 14, 2012
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.48.25
November 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.5.161
August 14, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Would you refer this provider to a family or friend?
Yes
by Anonymous
January 30, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
December 18, 2011
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Map and Directions
305 E Oak St, Apopka, FL 32703