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Sun Terrace Health Care Center

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Sun Terrace Health Care Center
Sun Terrace Health Care Center
(9 Reviews)
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105 Trinity Lakes Dr Sun City Center, FL 33573
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Consumer Feedback

(9 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
1.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Mother has constant UTI's because they leave her sit in wet clothes forever. She calls an aid to use the restroom and it takes them forever. So she has to go and then they let her sit there. They are always understaffed and the staff they have are miserable. It's a vicious cycle - mad patients cause of lack of care and mad aids cause they don't have enough help. Horrible place! The therapists are pretty good for other care is awful.
by blessedkeri xxx.xxx.87.77
July 30, 2017
Excellent facility
by docrickusa xxx.xxx.206.106
July 23, 2015
Poor communication between staff regarding patient needs. Poor respect of family concerns. Quality of nursing knowledge was poor. (I am a RN so I know what the level of care should have been) if you need any medical care avoid this facility. If you need basic rehab care you will be probably ok but get ready to advocate for yourself since they don't care about you or your needs. Avoid Sun Terrace like the plague because I believe you might catch the plague there.
by Alias xxx.xxx.112.20
August 16, 2014
Were the restrooms clean at this provider's office?
Yes
Would you recommend this nursing home to others?
Yes
Does this provider take that extra step to make you feel special?
Not really
Does this provider remember you by name?
Sometimes
Do you think that the provider's staff are well trained?
Mostly
by Anonymous xxx.xxx.49.54
March 24, 2014
terible care, when new owners took over they stopped caring, my father was not cared for properly. He died last year......If you love your family keep away from this place!
I do have photos proving my fathers lack of care
by terri wennberg xxx.xxx.234.157
May 17, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.205.66
June 11, 2012
They barely gave me any information at all regarding my elderly father. I had do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me or my father feel welcome. I feel like my father was not being card for. None of my questions were answered, nothing was accomplished, and I felt I was going to have to go above and beyond to have my father discharged. I found the facility, but only because I had simple, very clear directions and I had to hunt for it. I wish it had been easier to locate. The front desk was not staffed and I had to search the entire facility to locate my father.
by a family member xxx.xxx.20.71
April 07, 2012
Does this provider welcome questions?
Not at all. They ignored my questions
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
by Anonymous
February 06, 2012
Would you recommend this nursing home to others?
Yes
by Anonymous
January 04, 2012
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Map and Directions
105 Trinity Lakes Dr, Sun City Center, FL 33573