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Sharon Health Care Elms Inc

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Sharon Health Care Elms Inc
Sharon Health Care Elms Inc
(6 Reviews)
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3611 N Rochelle Peoria, IL 61604
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
2.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Are you going to visit this senior care facility again?
Without a doubt!
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.249.219
August 26, 2014
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
by Compassion xxx.xxx.221.73
August 06, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
January 18, 2012
It was very clear that they didn't take pride in their office's appearance. In fact, the office was disgusting. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods. A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not.
by Alan bauman
November 04, 2011
Apparently they haven't ever heard of the saying "the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority. The waiting area here is rather cramped. People often have to stand as there is not enough chairs. I do not agree with the way they do business here, it is always their way or the highway. They are so uncooperative if a customer complains and are never willing to admit if they are wrong. I couldn't believe how rude and inconsiderate they were. I showed up before their scheduled closing time and they said they were closing. They knew I needed help but they still decided to close early. Every time I would start talking about my circumstances, they would argue with me or get mad. I was scared to say anything because I didn't want to make them upset.
by Concered
July 08, 2011
Did this provider rush your appointment?
No
Did this provider prominently display their diplomas or business license?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
April 14, 2011
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Map and Directions
3611 N Rochelle, Peoria, IL 61604