Serene Manor Medical Center

Serene Manor Medical Center
Serene Manor Medical Center 970 Wray St Knoxville, TN 37917
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
They have overcome the negative publicity from a few years back..Staff is hard working and deserves credit for making change...
by tnmtnman xxx.xxx.255.225
October 24, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Was this senior care facility's staff friendly?
They were decent
by Anonymous xxx.xxx.200.254
May 02, 2014
Does the provider's staff try to be helpful?
Yes
Does this provider remember you by name?
Always
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was the waiting area spacious enough?
Yes
Would you recommend this nursing home to others?
Yes
by Anonymous xxx.xxx.192.165
February 27, 2014
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by rkp xxx.xxx.44.159
October 07, 2012
Was this provider's staff friendly?
No, they were rude
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
by Anonymous
December 06, 2011
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