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Saint Joseph Manor

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Saint Joseph Manor
Saint Joseph Manor
(25 Reviews)
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6448 Main St Trumbull, CT 06611
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Consumer Feedback

(25 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
1.5 star average for Value
The rehab department is a joke. Maybe if they took the same amount of concern with their patients as they did with their gossip and catty talk, then I wouldn't feel this way. Terrible experience and I did NOT feel the staff in the rehab department cared for their clients. A few workers are the exception but mostly they all seemed miserable. It's my understanding you care for the whole person and not just their diagnosis, someone needs to tell them this.
by Unhappy xxx.xxx.35.136
November 08, 2014
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.194.254
October 20, 2014
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider give unbiased advice?
No. I didn't trust their motives.
by Anonymous xxx.xxx.121.63
November 09, 2013
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous xxx.xxx.28.18
August 05, 2013
Were you able to relax during your appointment?
Yes
Did this provider answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.157.142
July 18, 2013
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
by Anonymous xxx.xxx.235.133
June 25, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was the waiting area spacious?
Yes
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
by Anonymous xxx.xxx.107.166
June 21, 2013
My father is currently there and I have concerns that the bill to be paid is priority over the stress and emotional trauma he and I are going through.

I'm not sure his progress is priority.

The people seem nice but I have yet to meet a doctor regarding his real prognosis. If he was discharged to long term care then why assess him in 7 days and try to push him off Medicare so soon. t

This is a real lesson in elder care.

His personal physicians would not respond to my concerns of changes in behavior and after an accident never did a order a cat scan...leading to a stroke 3 weeks later.

Now, I have learned you do not have 100 days on Medicare, you have until you are considered base lined or not making progress.

This assessment has been done in 7 days not sure by whom.

Then your either a qualifying applicant for Medicaid (title 19) or they want assets...at the rate of $16,000 per month, so your broke and then qualify.

If you appeal, your fee is $550 per day while waiting, which can be up to 90 days I am told...

if you loose you owe it but if you discharge and wait for the decision ,you cannot get back in for two years.

All this only 3 weeks after a stroke from hospital to rest home...so much for the rehab.

In the interim, my father wants out but is not capable of living alone and definitely not in favor of loosing all assets...which are simple to begin with.

Where is the heart and where is the help...loosing both parents to dementia at once and all they address is the money issue.

It's very upsetting and there is no counseling or help for the family member trying to work, pay their own bills and make these types of decisions.

I'm told it's Medicare but really it is what they report to Medicare that decides the fate of the patient.

I do not see the compassion for the patient and family.

I see where's the money as the primary factor and feel lost in a maze of issues...oh, add in an attorney to discuss it all and your really in a jam financially.

The women are nice, the system is not and my question is why no doctor's sitting down to make decisions with you.

It is clean, there is no odor, small rooms, lobby has poor souls in wheel chairs fending for themselves with the elevator.

Weekend staff is slack, but everyone seems refined and well educated. Not a large visible staff however.

I think the system stinks.
by anomymous xxx.xxx.4.22
May 29, 2013
Did this nursing home answer all of your questions?
Some were answered
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Does this provider promptly return your phone calls?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
by Anonymous xxx.xxx.56.6
May 21, 2013
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous xxx.xxx.206.52
April 16, 2013
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Map and Directions
6448 Main St, Trumbull, CT 06611