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Roswell Nursing & Rehabilitation Center

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Roswell Nursing & Rehabilitation Center
Roswell Nursing & Rehabilitation Center
(21 Reviews)
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1109 Green St, Box 1698 Roswell, GA 30075
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
4 star average for Value
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.13.244
October 29, 2015
On Friday, May 15, 2015 at approx 6:00 PM, a EMT Unit transported my wife to “Roswell Nursing and Rehabilitation Center “in Roswell Ga.. She required a Wound VAC and special care for a wound that had a secondary infection. This placed us in a unique postion requiring a clean environment to prevent other infections.

When I arrived, a few minutes after the EMT had my wife in the room. My wife was sitting on the edge of the bed “Crying” in a “Filthy Room” with trash under the bed. This room was not clean and crud was littering the floor. (I have Pictures to prove what we found.) There were also roaches and other Bugs walking around also.

I expressed my concern when I first arrived about the filth on the floor and bugs, and instead of someone sweeping the floor and Mopping. They pushed a night stand over the stuff on the floor to cover it up. I also have a Pictures of this. This I pointed out to the Nurse, and was told it would be taken care of. (It was still there when I left hours later).

During the approx 2 to 3 hours we were there we were talking to the Doctor, and ordering the EMT Transport to transport my wife back to the Emergency Room. They got a wheel chair to show us another room (which I was told would cost more; I guess a little cleaner cost more there. It was not much cleaner.) The Nurse went to get a wheelchair to take my wife and me to see the more costly room. The pad on the wheel chair had something on it. (Again I will not say what I think it was). Instead of getting another wheel chair pad or actually cleaning it with disinfectant, she placed a pad over it.

While waiting for the EMT I saw more roaches which I took pictures of, on a night stand, the floor and on a patients bed and walking on and into the air conditioner. (one of which was the largest Roach I have ever seen). The inside of the windows had spider webs and I am not sure what else on them. The floors in both rooms had something on them; I will not say here what I think it was!

“Roswell Nursing and Rehabilitation Center “in Roswell Ga. should be investigated by the Dept of Public Health, CDC, and anyone else that can close and fine this institution. I saw many senior citizens in this situation at this Rehab and Nursing home. Our Older Generation deserves better than this. Our Older Generation should not be made to live in Filth. This Unit needs to be closed immediately! I pray this is not indicative of the future of our health care system.


by Bugs and Filth xxx.xxx.93.13
May 18, 2015
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.251.213
July 14, 2014
Would you refer a friend or family member to this senior care facility?
Yes
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility prominently display their credentials or business license?
Yes
Was this senior care facility clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.10.4
June 17, 2014
Was this senior care facility's staff friendly?
They were decent
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
by B Shelton xxx.xxx.79.210
May 12, 2014
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Would you recommend this nursing home to others?
Yes
Does this provider take that extra step to make you feel special?
Yes
Did this nursing home answer all of your questions?
Yes
Was the background music pleasant while you were in the waiting room?
Yes
by Anonymous xxx.xxx.210.194
March 10, 2014
Would you recommend this nursing home to others?
Absolutely Not
Do you think that the provider's staff are well trained?
No
Is this business handicap-accessible?
No
Did you feel like this provider's office was sufficiently staffed?
Yes
Did this nursing home answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.193.206
February 25, 2014
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
by Lisa xxx.xxx.188.99
December 05, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider have helpful information available online?
Yes, but its hard to find
by Anonymous xxx.xxx.23.69
November 01, 2013
My experience with Roswell Nursing Home and Rehabilitation Center was bad. My mom was there for 3 years. For the first year, the care was very good. Then they changed administrators. In my opinion, the care declined rapidly. Several times my mom's medication was allowed to run out. She has glaucoma, and uses 2 different drops in both eyes twice a day. Three different times they ran out of her drops and took several days to get them in. A couple of months ago, she had a terrible cold. She was wheezing very badly. Her breathing treatments were not administered. They moved my mom from a wonderful, semiprivate room to a back hall where the room was so small that we were unable to have a chair for visitors to sit! Mom recently was admitted to the hospital for some very serious surgery. When the admitting nurse was putting her TED hose on, we found her knee to be swollen and blue. She said that she had fallen a couple of days ago at Roswell Nursing Home. I was neither notified, nor had any treatment been administered. I will be filing complaints with the proper agencies. My mom was hospitalized, and we have been able to move her to another facility. I will NEVER use Roswell Nursing Home and Rehabilitation Center again, and advise anyone if they have a family member who they love, do NOT put them here!
by Tanila Price xxx.xxx.174.163
September 25, 2013
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Map and Directions
1109 Green St, Box 1698, Roswell, GA 30075