Quaboag on the Common Nursing Home

Quaboag on the Common Nursing Home
Quaboag on the Common Nursing Home 47 E Main St West Brookfield, MA 01585
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Inadequate care. Inadequate staffing. Patients get bed sores that are not cared for, uncaring CNA's too busy to get a cup of tea or a plate. I wouldn't want my worse enemy here especially if they are bed bound.
by Nurse xxx.xxx.152.46
November 06, 2017
Would you recommend this nursing home to others?
I Already Have
Were you glad that you had the appointment with your provider?
Yes
Does this provider answer the phone in a reasonable time when you call?
Mostly
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Does the provider's staff maintain a professional appearance?
Definitely yes
by Laura Losty for Margaret C Zulli xxx.xxx.201.185
February 25, 2014
Was the wait time for your appointment reasonable once you got to the office?
Yes
Was this provider's staff friendly?
Mostly
by Anonymous xxx.xxx.42.226
February 24, 2014
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.195.190
October 29, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.250.240
August 10, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was the waiting area spacious?
Yes, extremely spacious
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Shari Rahimi, RN xxx.xxx.115.28
January 14, 2013
Does this provider use current and safe equipment?
Yes
Would you recommend this nursing home to others?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.14.88
November 28, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.222.84
November 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.240.21
July 25, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
February 14, 2012
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