Johanna Shores

Johanna Shores
Johanna Shores 3220 Lake Johanna Blvd Arden Hills, MN 55112
Add a Review

Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Would you recommend this senior care facility to others?
I Already Have
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did the waiting room smell clean?
Yes
Are you going to visit this provider again?
Absolutely
by Anonymous xxx.xxx.166.158
June 28, 2014
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
How would you compare this senior care facility to other senior care facilities you have visited?
There is no comparison!
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.213.12
May 23, 2014
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
How would you compare this retirement community to other retirement communities that you have visited?
Among the best I have seen
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.243.21
July 30, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's office too cold?
No, it was fine
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.154.31
June 13, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this retirement community easy to locate?
Fairly Easy
Does this provider offer flexible appointment times?
Yes
Did this provider answer all of your questions?
Yes
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.18.9
March 18, 2013
Was this provider's office clean?
It could have used some cleaning
by Anonymous xxx.xxx.37.143
December 24, 2012
Did this provider answer all of your questions?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.88.77
December 10, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.255.104
December 05, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was the waiting area spacious?
Yes
How would you compare this retirement community to other retirement communities that you have visited?
Among the best I have seen
by Anonymous
February 24, 2012
Were you able to relax during your appointment?
Yes
Does this provider give unbiased advice?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
February 01, 2012
Add a Review