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Parkway Medical Center

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Parkway Medical Center
Parkway Medical Center
(11 Reviews)
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1155 Eastern Pkwy Louisville, KY 40217
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
Value
2 star average for Value
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.12.115
June 05, 2013
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
by Anonymous xxx.xxx.232.84
May 18, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider remember you by name?
Sometimes, but not always
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous xxx.xxx.29.79
February 18, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.13.145
July 04, 2012
I called the Parkway medical facility. I asked if it was a nursing home? I was told yes, by the lady answering the phone.
I asked to speak to human resources, and the lady on the phone asked me what I wanted to know.
I told the lady. I wanted to speak to human resources, and she replied, speaking! I asked the lady are you with human resources, she replied. " Maybe, what do you want to know"
I told her I did not appreciate her doing that. And that I wanted to speak to human resources about employment. And then she connected me to human resources.
To me, this is very unprofessional! I am disabled. There is a assistive device I use that records all of my phone calls for notetaking purposes. Since I am unable to use my hands!
My notes are time and date stamped! I have a record of this call!
by MichaelNewsome xxx.xxx.32.125
April 11, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was friendly enough, but they didn't go out of their way to help me.
by Cynthia xxx.xxx.105.95
April 01, 2012
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Are you going to visit this provider again?
Not if my life depended on it
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
by Anonymous
February 14, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider promptly return your phone calls?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider have helpful information available online?
Yes
by Anonymous
January 24, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
January 13, 2012
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
January 09, 2012
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Map and Directions
1155 Eastern Pkwy, Louisville, KY 40217