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Our Lady of Mercy Convalescent Home

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Our Lady of Mercy Convalescent Home
Our Lady of Mercy Convalescent Home
(8 Reviews)
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1201 Grant St Hubbell, MI 49934
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Would you recommend this nursing home to others?
I Already Have
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.231.18
September 15, 2013
Did you experience unnecessary pain during your visit?
No
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider use current and safe equipment?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.86.107
November 22, 2012
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.210.56
March 30, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office clean?
It was satisfactory
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
February 22, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
November 22, 2011
Did you feel safe in this provider's care?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
November 07, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
October 28, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
May 17, 2011
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Map and Directions
1201 Grant St, Hubbell, MI 49934