Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience