Lorien Nursing & Rehabilitation Center

Lorien Nursing & Rehabilitation Center
Lorien Nursing & Rehabilitation Center 6334 Cedar Ln Columbia, MD 21044
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.27.21
July 20, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's staff friendly?
Yes, they went above and beyond
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
November 30, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
October 11, 2011
Does this provider have helpful information available online?
No, just a basic listings page
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
by Anonymous
June 30, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
May 31, 2011
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Would you recommend this provider to others?
No
by Anonymous
May 31, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were you able to relax during your appointment?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider promptly return your phone calls?
Yes
by Anonymous
April 20, 2011
Would you recommend this provider to others?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider promptly return your phone calls?
Yes
Did this provider answer all of your questions?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
April 15, 2011
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