Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all