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Lexington of Lombard

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Lexington of Lombard
Lexington of Lombard
(9 Reviews)
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2100 S Finley Rd Lombard, IL 60148
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
They were decent
Does the staff at this senior care facility always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.33.153
November 07, 2018
I was very unhappy with the care my brother received at this facility. I found that the staff really did not tell me the whole truth at times. In addition, they required a month's deposit and when they asked us to move him to another facility, it took over 30 days to receive the refund. The original refund was incorrect and I had to call again to have the correct money refunded.

In addition, they contract with a pharmacy provider who provides 30 days of medications. I neither received the medications when we left the facility nor was the charge for the medications prorated for us. Still trying to work that out however no one will call me back from the facility. When I contacted their "I Care" line from the website, I thought I was raising concerns however they just transferred me to the facility where I still did not reach the person I supposedly was to contact.
by Nancy xxx.xxx.193.98
September 01, 2015
My mother has been In Lexinton 3 different times and I always get the feeling that some of the staff have no idea what is going on with her. It's fair to say that some staff care more than others. I dont feel that my mother was ever checked on enough and you rarely see the nurses unless they are delivering meds.
There have been times when her clothing wasnt changed or they never bothered putting her in her nightgown at night. There is NO excuse for this!
by Geri Hysom xxx.xxx.225.71
September 15, 2014
Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous xxx.xxx.87.252
January 24, 2014
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.105.47
December 17, 2013
Were the restrooms clean at this provider's office?
No, they were disgusting
by Anonymous xxx.xxx.117.219
December 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.246.203
August 18, 2012
Did this nursing home answer all of your questions?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
February 16, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider have helpful information available online?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
June 28, 2011
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Map and Directions
2100 S Finley Rd, Lombard, IL 60148