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Heritage Hall South Nursing Home

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Agawam, MA

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Heritage Hall South Nursing Home
Heritage Hall South Nursing Home
(5 Reviews)
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65 Cooper St Agawam, MA 01001
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's staff friendly?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider late to your appointments?
No, they were on time
by Mary V Blaqke xxx.xxx.209.60
September 20, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Chris Garwacki xxx.xxx.215.48
October 12, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this nursing home to others?
I Already Have
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
February 25, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
February 01, 2012
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. Their staff is very friendly and professional. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by smitty
November 16, 2011
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Map and Directions
65 Cooper St, Agawam, MA 01001