Heartland of Eaton

Heartland of Eaton
Heartland of Eaton 515 S Maple St Eaton, OH 45320
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
This place is always short on staff. Today I read an ad that says 10 of 24 position are vacant. I have seen it take 45 minutes or more for help to arrive when the call help button Is pushed. Staff does what they can with the mountain of work they are forced to deal with. I would also mention that rarely Is the food appealing. If you like having ONE shower per wing to share and your meds late then this place is for you!!!!
by Fedup xxx.xxx.130.126
November 10, 2016
Does the provider's staff treat you well?
Mostly
Was the temperature in the office acceptable to you?
Ok
Did this nursing home answer all of your questions?
Yes
Would you recommend this nursing home to others?
Yes
Did this provider give the impression that they cared about your concerns?
Mostly
by Anonymous xxx.xxx.48.206
March 05, 2014
Would you recommend this nursing home to others?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this nursing home answer all of your questions?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.222.9
June 10, 2013
Was this provider's office too cold?
No, it was fine
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
March 08, 2011
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. They paid close attention to me and all of my questions were answered. The chairs in their waiting room were definitely above average. I was comfortable. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. Their staff is very friendly and professional.
by C Rose
March 07, 2011
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