Franklin Ridge

Franklin Ridge
Franklin Ridge 421 Mission Ln Franklin, OH 45005
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Consumer Feedback

(7 Reviews)
Service
2.5 star average for Service
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Environment
5 star average for Environment
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Would you refer a friend or family member to this senior care facility?
Maybe, I'm not sure if I loved them that much.
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.105.48
June 26, 2014
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous xxx.xxx.174.103
March 25, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.162.162
July 12, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
December 05, 2011
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous
October 17, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous
April 15, 2011
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
April 02, 2011
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