Essex of Salem I

Essex of Salem I
Essex of Salem I 2511 Bentley Dr Salem, OH 44460
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Consumer Feedback

(3 Reviews)
Service
3.5 star average for Service
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Value
5 star average for Value
Recommended
3.5 star average for Recommended
Environment
4 star average for Environment
Was this senior care facility clean?
Yes everything was neat and sterile
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility prominently display their credentials or business license?
Yes
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Are you going to visit this senior care facility again?
Without a doubt!
by Anonymous xxx.xxx.85.57
July 23, 2014
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Does this provider have helpful information available online?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.127.96
December 17, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
July 06, 2011
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