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Covington Manor Nursing Center

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Covington Manor Nursing Center
Covington Manor Nursing Center
(9 Reviews)
5700 Wilkie Dr Fort Wayne, IN 46804
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Helen xxx.xxx.39.44
August 04, 2013
Would you refer this provider to a family or friend?
Yes
Did this provider answer all of your questions?
Yes
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous xxx.xxx.124.127
May 04, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.98.166
April 18, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.146.102
April 04, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office clean?
Yes everything was neat and sterile
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.195.226
November 29, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.98.166
April 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.193.183
March 30, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
September 07, 2011
Was this provider's staff friendly?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office too cold?
No, it was fine
Would you recommend this provider to others?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
March 09, 2011
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Map and Directions
5700 Wilkie Dr, Fort Wayne, IN 46804