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Bill Nichols State Veterans Home

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Bill Nichols State Veterans Home
Bill Nichols State Veterans Home
(11 Reviews)
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1784 Elkahatchee Rd Alexander City, AL 35010
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
The men are well cared for and seem to be reasonably content. The location is excellent
by Jackson xxx.xxx.31.17
May 18, 2015
Would you recommend this senior care facility to others?
I Already Have
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Was this senior care facility clean?
Yes everything was neat and sterile
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes
by Lemoyen Apostle xxx.xxx.9.61
June 10, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Would you recommend this senior care facility to others?
I Already Have
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.171.53
June 09, 2014
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
by Alexander xxx.xxx.147.254
May 27, 2014
Putting a family member in a nursing home is a traumatic time. And, right now, there is such a horrific scandal with Veteran's services, I think it will do the heart good to know that there is one Veteran's Homes that is kind, compassionate, and attentive. My whole life, I was so proud of my father's svc. in WWII. We even went to visit Germany before his Alzheimer's was severe. And, we fought to keep him home as long as we could. But, as with most Alzheimer's patients, there comes a time that you have to accept it. Although it was over an hour's drive to see daddy; mom would get phone calls regularly to just to let her know the "he had a good night. Or, they were able to get him to eat a good meal." But, the most staggering/amazing thing was when it came daddy's time to be with God. The staff took the liberty of moving his roommate to another room so that our family could alone with daddy. One of the nurses, called another who was on vacation to let me know that they didn't expect daddy to make it through the night. She came in from her vacation and spent the rest of that day with us. She wouldn't leave until we got ready to go. And, throughout the day we had dozens of doctors, and nurses from throughout the hospital to tell us how much they enjoyed and respected our daddy. Just, so for all the VA worker's out there; remember to treat them with respect, because they could be the ones treating a family member who deserves respect as well.
by Cynthia Baker xxx.xxx.153.15
May 19, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider answer all of your questions?
Yes
by Cecil Marcantel xxx.xxx.9.92
October 25, 2013
I was satisfied with my visit. They were helpful after getting over that thier fears. If they were not afraid then they just had a scared look on their faces.
by Anonymous xxx.xxx.186.90
July 30, 2012
Are you going to visit this provider again?
Without a doubt!
by Anonymous
November 14, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Are you going to visit this provider again?
Without a doubt!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
September 07, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
August 26, 2011
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Map and Directions
1784 Elkahatchee Rd, Alexander City, AL 35010