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Bertha D Garten Ketcham Memorial Center Inc

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Bertha D Garten Ketcham Meml

Odon, IN

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Bertha D Garten Ketcham Memorial Center Inc
Bertha D Garten Ketcham Memorial Center Inc
(4 Reviews)
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601 E Race St Odon, IN 47562
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Recommended
4 star average for Recommended
Expertise
2 star average for Expertise
Staff
1 star average for Staff
in september for several weeks, there was a very helpful and friendly aide on day shift. she was truly amazing. as i returned after a few weeks, i hadn't seen her since. when asked another staff member about the aide, she kinda laughed and replied she dnt work here any more. why they cant keep these friendly and helpful people, i don't understand. there are few staff that will go out of their way to assist you, and they don't seem to stay. she was extraordinary with my mother.
by hard to please xxx.xxx.225.221
October 20, 2014
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.
by Yvette Anderson
January 23, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
November 16, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
June 07, 2011
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Map and Directions
601 E Race St, Odon, IN 47562