Batavia Nursing & Convalescent Inn

Batavia Nursing & Convalescent Inn
Batavia Nursing & Convalescent Inn 4000 Golden Age Dr Batavia, OH 45103
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
terrible place don't send your loved one here,we did out of location and it's not worth it,borderline neglect goes on and our family visits every other day
state should scold this place or shut it down
by joe xxx.xxx.192.76
April 16, 2015
Would you recommend this nursing home to others?
I Already Have
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.208.78
February 04, 2014
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Are you going to visit this provider again?
Not if my life depended on it
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.131.194
October 22, 2013
Would you recommend this nursing home to others?
No
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.83.29
July 12, 2013
Horrible experience. Please do not send a loved one there. No one deserves to be in a place like this. Substandard care. Shameful!
by Julie xxx.xxx.205.209
February 21, 2013
Does this provider have helpful information available online?
Yes, but very little
Did they follow up with you after your appointment?
No, but they said they were going to!
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was the waiting area spacious?
Yes
Did this nursing home answer all of your questions?
No, I left confused and frustrated
by Unhappy in Clermont Cty xxx.xxx.199.148
February 05, 2013
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.147.211
August 14, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.200.220
May 03, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did this provider listen to your input and concerns?
Yes
by Anonymous
July 11, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
June 30, 2011
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