It was easy to get the appointment time that worked for my schedule. The chairs in their waiting room were definitely above average. I was comfortable. They put in the extra effort to make me feel valued and important. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. Their staff is very friendly and professional.