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Emma Torres-Baltazar, MD

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Emma Torres-Baltazar, MD
Castle Rock Medical Clinic
(14 Reviews)
> Get Phone Number & Directions
606 SE Roake Ave Castle Rock, WA 98611
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Dr Emma (as her patients refer to her) has been both my husband's and my doctor for over 24 years. She is friendly yet remains professional and is very honest and to the point when evaluating either of our conditions. She is a wonderful doctor.
by Jo Cabral xxx.xxx.193.195
February 22, 2015
Dr. Emma answers any questions I have and makes sure that I leave with understanding of the issue at hand. Get staff is very friendly and pleasant. The office could be updated a little, but they keep the clinic clean and sanitary. I couldn't ask for a better Dr to have!
by anonymous xxx.xxx.32.183
December 08, 2014
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does this doctor use current and safe equipment?
No; the equipment needs to be updated
How would you rate your experience with this provider?
Not very good
by Anonymous xxx.xxx.189.239
October 14, 2014
Would you recommend this doctor to others?
Absolutely Not
Was this doctor friendly?
Not at all
Does this doctor use current and safe equipment?
No; the equipment needs to be updated
by Anonymous xxx.xxx.168.29
May 20, 2014
Was this doctor friendly?
Not at all
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this doctor answer all of your questions?
No, I left confused and frustrated
Was this doctor's staff friendly?
No, they were rude
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No
by Amy xxx.xxx.157.66
April 30, 2014
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.43.120
February 12, 2014
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.27.176
December 30, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you experience unnecessary pain during your visit?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.82.129
September 27, 2013
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.78.97
June 23, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider have reasonable prices?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous xxx.xxx.172.38
February 01, 2013
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Map and Directions
606 SE Roake Ave, Castle Rock, WA 98611