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Katherine Roberts, MD

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Katherine Roberts, MD
Williamsburg Endocrinology Inc
(44 Reviews)
> Get Phone Number & Directions
207 D Bulifants Blvd. Williamsburg, VA 23188
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Consumer Feedback

(44 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. Their prices were very fair. The level of care you get for the price is outstanding. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by Kim Sparrow
February 29, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider late to your appointments?
No, they were on time
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
February 26, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this endocrinologist's staff friendly?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
February 17, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
January 10, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were the waiting room chairs comfortable at this endocrinologist's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
January 09, 2012
I would 100% recommend them to people. I was happy with their care and satisfied with the results. What I liked about their waiting room was the comfortable chairs. I appreciated the thought they put into this aspect of their office. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Marie
January 06, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
January 05, 2012
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Michelle A.
December 27, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the waiting room chairs comfortable at this endocrinologist's office?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
December 15, 2011
Was this provider late to your appointments?
No, they were on time
Would you recommend this endocrinologist to others?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
December 15, 2011
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Map and Directions
207 D Bulifants Blvd., Williamsburg, VA 23188