Cherry Lobaton, MD

Cherry Lobaton, MD
1004 Sushruta Dr Ste D Martinsburg, WV 25401
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Staff
5 star average for Staff
Does this family doctor use current and safe equipment?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's staff friendly?
Yes, they went above and beyond
Are you going to visit this provider again?
Without a doubt!
by Roger xxx.xxx.59.249
February 11, 2014
Was this family doctor friendly?
Extremely Friendly
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.7.9
August 15, 2013
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
by bubba xxx.xxx.61.218
July 17, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office clean?
Yes everything was neat and sterile
Was the waiting area spacious?
No, but I can always find a seat
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.26.144
February 07, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.50.2
October 11, 2012
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I will definitely refer my friends and family here. They were great and I think more people should know about them. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by CAROLYN GRAY
February 02, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was it easy to make an appointment with this provider?
Yes
by Anonymous
November 30, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did they follow up with you after your appointment?
Yes.
Did this provider answer all of your questions?
Some were answered
by Anonymous
November 15, 2011
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous
September 13, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Are you going to visit this provider again?
Sure
Does this provider offer flexible appointment times?
Yes
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
August 08, 2011
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