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Sheila Garris Wallace, MD

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Petersburg, VA

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Richmond, VA

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Sheila Garris Wallace, MD
Richmond Primary Care
(40 Reviews)
> Get Phone Number & Directions
1800 Glenside Dr 101 Richmond, VA 23226
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider friendly?
Very! The most welcoming office I've visited!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
December 02, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Are you going to visit this provider again?
Without a doubt!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
November 10, 2011
Are you going to visit this provider again?
Without a doubt!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider give unbiased advice?
Yes
by Anonymous
November 08, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
November 03, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider promptly return your phone calls?
Yes
by Anonymous
October 17, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you feel safe in this provider's care?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
September 12, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider remember you by name?
Sometimes, but not always
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous
September 06, 2011
I like Dr. Wallace a lot. She puts up with my bizillion questions and takes her time with me. I never feel rushed.
by MB
August 29, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
August 19, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They needed to pay a little more attention to detail, to make sure they didn't make any mistakes. I could tell their entire attention wasn't focused on me. Their staff is very friendly and professional. They have a very good professional reputation. I know that I'm under the care of an expert.
by Glad I was referred
August 16, 2011
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Map and Directions
1800 Glenside Dr 101, Richmond, VA 23226