Sheila Garris Wallace, MD

Sheila Garris Wallace, MD
Richmond Primary Care 1800 Glenside Dr 101 Richmond, VA 23226
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.46.248
April 12, 2012
They have a very good professional reputation. I know that I'm under the care of an expert. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Their equipment was safe and well taken care of, which really says a lot about their standards of care to me. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by NEL
March 01, 2012
They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Ishmer Knight
February 23, 2012
Everyone in my community knows that they are the absolute best in the field. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They made the extra effort to make sure every question and concern I had was addressed. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by William R. Seal
February 20, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider listen to your input and concerns?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous
February 13, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were you able to relax during your appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
February 01, 2012
Were the waiting room chairs comfortable at this provider's office?
They were average
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider give unbiased advice?
Yes
Was this provider friendly?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous
February 01, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
January 18, 2012
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
January 06, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
December 05, 2011
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