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Kevin Kelleher, MD

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Roanoke, VA

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Roanoke, VA

Carilion Family Medicine

Roanoke, VA

Carilion Family Medicine

Roanoke, VA
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Kevin Kelleher, MD
Cave Spring Family Practice
(7 Reviews)
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4901 Brambleton Ave Roanoke, VA 24018
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Kenneth Klimaitis xxx.xxx.102.194
November 08, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider late to your appointments?
No, they were on time
Did you experience unnecessary pain during your visit?
No
by Anonymous
December 30, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's staff friendly?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
November 10, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider offer flexible appointment times?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider listen to your input and concerns?
Yes
by Anonymous
August 30, 2011
Their office equipment seems fairly current. I was comfortable with it. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by jannorvell
August 08, 2011
I have been a patient for many years, and always find Dr. K to be warm, caring and patient. Have never felt uncomfortable asking a question, and I always get a thoughtful answer. He takes time to figure out what's going on - does not just prescribe pills for everything.
Office staff sometimes seems disorganized, but that is my only complaint. Easy to get to, plenty of parking, and usually not too hard to get an appointment.
by patient10
March 22, 2011
Doesn't make time for patients and I had to deal with the office Manager who was extremly rude and very unhelpful. Will not recommend Doctor to friends nor family.
by ml0046
May 04, 2010
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Map and Directions
4901 Brambleton Ave, Roanoke, VA 24018