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Arthur Bermisa, MD

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Arthur Bermisa, MD
Bermisa & Bermisa
(6 Reviews)
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2701 Elliott Ave, Bermisa & Bermisa Md Plc Portsmouth, VA 23702
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Consumer Feedback

(6 Reviews)
Service
1 star average for Service
Environment
3.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. There was a spanish girl there a while ago and she was good along with some other girl who worked with mrs,bermisa. they were the only ones who besides the doctors cared at all about my care my childrens care and overall their jobs. i could honestly say after those two left it was just slowly becoming an office ran by unethical and uneducated people. the doctors were awsome.... the staff is by far the worst ever in any medical feild.

i just want to say, the front office girl was the worst, barely spoke english, and told a patient to take their kid who the mom says he had an ear infection to the emergency room, because they did not have a slot open for her child to be seen when clearly (sign posted) walk ins were welcome, and it turns out they were patients there.

i talked to her while we sat in the reception room for 4.5 hours before we even got triaged, After all i do think she would have been better off going to the er, but as the childs mom explained her visit there would have cost more. when i finally got to see mr.bermisa i told him how i felt and how unethical that was. eventually i told that girl she was wrong and that pcp handle general care not trauma, that child was in uncomfortable with mild pain, not in a e.r stage. Ear infections fall under pcp care.

very rudely she asked me to pay my copay and literally threw my card my change my recipt at me, she dint place it in my hand she threw it at me where i had to pick up my change from the floor and my card. I knew then i was done with them.
by jasy xxx.xxx.80.230
June 21, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Kirk Demarest xxx.xxx.68.242
August 13, 2012
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
by Anonymous
February 07, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
January 12, 2012
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Was this family doctor's staff friendly?
Friendly Enough
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it easy to make an appointment with this provider?
Practically Impossible
by Anonymous
October 24, 2011
This husband and wife team are actually good doctors ruined by the staff they hire to run their office. Messages are not delivered, appointments are often rescheduled, and claims are often filed improperly to insurance companies. My referrals have been submitted incorrectly on 5 different occaisions, and requesting them to fax any information for a patient is like pulling teeth. As I am writing this review, this is my 3rd day waiting for a copy of my child's immunization record and calling almost daily for it. I am happy to have moved out of state to not have to deal with their staff.
by 23703
September 18, 2009
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Map and Directions
2701 Elliott Ave, Bermisa & Bermisa Md Plc, Portsmouth, VA 23702