Brian Heaton, MD

Brian Heaton, MD
4403 Harrison Blvd Ste 4400 Ogden, UT 84403
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Was the waiting area spacious?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.69.188
January 08, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.115.50
July 25, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider give unbiased advice?
Yes
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this urologist leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
February 07, 2012
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did you experience unnecessary pain during your visit?
No
Did you spend a lot of time in the waiting room at this urologist's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
November 30, 2011
Does this urologist use current and safe equipment?
Yes, the equipment is very advanced!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were you able to get answers to simple questions from this urologist without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
November 10, 2011
Does this urologist offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous
June 04, 2011
He is pleasant and reassuring enough while speaking to you. This MD did bladder cancer surgery on my husband. A few weeks post op there were complications that had not been explained. The doctor made no special effort to see husband for this. He is not easy to contact in an emergency. We were told to keep regular post-op appt. Then in several more weeks the doctor sent husband for CT of kidneys to see if cancer was in other organs. X-ray tech told us we'd have results from our doctor no latter than 48 hrs. When we hadn't heard from him in that time we called and found he was out of office for next 5 days. Even on his return he didn't call us with CT results. We finally called office again and had to ask for results. Office staff was apologetic and the Physician Assistant finally returned call. We still have not heard from the doctor himself. VeryPoor Ethics!! We would strongly caution against this physician.
by Vici Thompson
April 25, 2011
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