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Kaylene Dunn Griffin, MD

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Kaylene Dunn Griffin, MD
Pediatric Care Center- Sherman
(9 Reviews)
> Get Phone Number & Directions
321 N Highland Ave Ste 105 Sherman, TX 75092
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
When comparing them to others I have visited for the same condition, they are among the best I have seen. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I will definitely refer my friends and family here. They were great and I think more people should know about them. I got an appointment quickly. I've never had to wait too long. I can see now why they specialized as a pediatrician, they were so kid friendly and made my child feel instantly comfortable.
by BOBBI TONER xxx.xxx.190.178
November 05, 2013
.My children have seen Dr. Griffin for years. Yes you would have to sit a long time in her office, she herself was what I thought an honest, good dr. I guess I was wrong. I called for an appointment for my sick 4 year old. They told me to be there at 10:30 am. My husband took my daughter up there and the front desk said that we owe $300 for a shot given in 2010 and the insurance did not cover. My understanding was that this bill had been taken care of already, but I would have to find my proof and being so old it was going to take me a little bit. They refused to see my sick child. First why would your office give a brand of a shot my insurance wouldn't cover, and then why am I just now hearing about the bill still being owed, and the BIGGEST issue, why wouldn't you treat a sick child? So I contacted Dr. Griffin directly to inquire if she was ok with this and if this is what she stands for, within two days, I have now received a letter that they are dropping my child as a patient! Wow! That was an adult way to handle things instead of answering for your actions and choices.
by Shawna xxx.xxx.160.117
September 13, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.156.84
April 23, 2013
My children have been going to Dr. Kaylene Griffin, MD for over 10 years and her medical staff is GREAT. There is one older nurse that I feel like should have retired 10 years ago, but otherwise the medical staff is wonderful. However the problem not with her medical staff, but her office staff SUCKS! They are in dire need of customer/client/patient customer service training. I am not sure if they are jaded because they mainly work with low-income families, but my children have went there when I had private insurance, paid out of pocket and Medicaid and the customer service is equally POOR. I have been to several doctors office in my lifetime and their office staff is the worse I have ever experienced. I had considered changing pediatricians on many occasions, but I like Dr. Griffin and her medical staff enough to continue using her. If I based it solely on her office staff I would change doctors.
by ShermanTxmom xxx.xxx.107.177
December 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Tristin xxx.xxx.207.143
March 30, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
February 21, 2012
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider rush your appointment?
No
Are you going to visit this provider again?
Without a doubt!
by Anonymous
December 26, 2011
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
by Anonymous
March 15, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
No, they didn't make me feel uncomfortable or stupid
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
March 07, 2011
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Map and Directions
321 N Highland Ave Ste 105, Sherman, TX 75092