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Sue Harrison, MD

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Sue Harrison, MD
(10 Reviews)
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601B Leah Avenue San Marcos, TX 78666
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.119.37
June 21, 2013
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you experience unnecessary pain during your visit?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Lucy xxx.xxx.94.170
June 21, 2013
Having moved to the area recently we needed a new pediatrician and a few people recommended we start going here. I wish I hadn't listened. I've never been so irritated at the way I've been treated at a local medical practice.

We've waited in the lobby forever. We've been treated very rudely by the receptionist (Put your phone down for 5 seconds and at least act like you care. Geeez). We've been turned away for being 12 minutes late (Traffic accident on Wonder World Drive caused the issue and affected everyone going there) what's even dumber about that was we had to reschedule out months and months in advance. I also got really irritated by the amount of paperwork I had to fill out; but the kicker is after filling it all out I got called 2 times to ask simple things that were on the forms.

I generally don't like using yelp, Google, blogs, etc.. to bash places, but I was just so stinking annoyed at this place I want other people to know that they truly don't care about you as a personal customer as much as a great way to pay for that SLK 500 or that Volt plugged in in the parking lot.

The only reason this isn't a 1 star review is the building they have is very "fun" for kids and my 2 year old likes it. You know what, I'm changing it back to 1, I think this is the only place I've ever visited that the staff made my little 2 year old cry. She was so excited to go see the doctor and didn't understand why she couldn't because some college student rammed her Accord into a post on the way there. We were even told in a completely empty reception area that the doctor's next appointment was an hour and forty-five minutes out, God forbid we cut in the docs almighty lunch. The other offices we have visited before moving here have been nothing but positive experiences.
by Anonymous xxx.xxx.130.225
June 18, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.227.16
September 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.74.6
May 08, 2012
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. One thing I like about them, is that they always have at least one doctor or nurse practitioner as back-up support for when the pediatrician gets sick or is unavailable. I know someone will always be able to take care of my child. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places.
by Staats
February 27, 2012
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
December 12, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
May 28, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this pediatrician patient with first-time mothers?
Yes, they are patient with first-time mothers
Do you feel that you could have received better service somewhere else?
No, I don't think so
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
by Anonymous
May 11, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous
March 17, 2011
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Map and Directions
601B Leah Avenue, San Marcos, TX 78666