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Karen Rogers, MD

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Karen Rogers, MD
Texas Tech Univ Health Ctr
(2 Reviews)
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7501 Quaker Ave, Pediatric Associates Lubbock, TX 79424
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Consumer Feedback

(2 Reviews)
Service
2 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
March 29, 2011
I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible, but there is definitely lots of room for improvement. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. It doesn't matter how many times I come here, they just cannot seem to remember my name and they make no effort to even try. I'd rather go to someone else who might actually appreciate my loyalty and business. My appointments get canceled here a lot. I usually just go to someone else in the area because I can't count on them ever. When I asked for some additional details, they ridiculed me and said my question was stupid. I couldn't believe how rude they were.
by Sarah
March 02, 2011
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Map and Directions
7501 Quaker Ave, Pediatric Associates, Lubbock, TX 79424