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Charles Lewis III, MD

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Charles Lewis III, MD
Lone Star Pediatrics
(41 Reviews)
> Get Phone Number & Directions
1011 W. Grove Suite 100 Kaufman, TX 75142
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Are you going to visit this provider again?
Without a doubt!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does the pediatrician over-treat your child for simple ailments?
No, they don't over-treat my child
Did this provider have reasonable prices?
Absolutely!
by Anonymous
August 02, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
August 01, 2011
it was an overall ok experience it is a nice place for the children and i would definitely will be returning because they are the only childrens facility that i know that is really good in our area. So hands down i will be returning for my childrens medical needs
by lucy
July 27, 2011
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Would you recommend this provider to others?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
June 30, 2011
Was this provider's office too cold?
No, it was fine
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider prominently display their diplomas or business license?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
June 22, 2011
Were the waiting room chairs comfortable at this pediatrician's office?
They were average
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
No, but they thoroughly explained why every vaccination was important
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Was the waiting area spacious?
No, it was rather cramped
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
May 26, 2011
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this pediatrician use current and safe equipment?
Yes
by Anonymous
May 03, 2011
They made the extra effort to make sure every question and concern I had was addressed. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. When my child is sick, they usually can't get them in on the same day, but I know they work hard to get us in as quickly as possible. I never have to wait long. They have really great customer service here. They always put their customers first, regardless of the situation.
by Medeusa
April 25, 2011
Does this provider use current and safe equipment?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
April 12, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Their staff is very friendly and professional. Not only were they able to answer all of my questions about immunizations, they gave me a lot of information that I wasn't aware of. I was amazed how much they knew. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by Jaime
April 06, 2011
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Map and Directions
1011 W. Grove Suite 100, Kaufman, TX 75142