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Charles Lewis III, MD

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Charles Lewis III, MD
Lone Star Pediatrics
(41 Reviews)
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1011 W. Grove Suite 100 Kaufman, TX 75142
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
They have really great customer service here. They always put their customers first, regardless of the situation. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
by kristy Barnard
February 24, 2012
Their office was clean enough, nothing special though. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. I appreciated that they allowed me to accompany my child, and didn't make me wait in the waiting room. It's always made me nervous when I wasn't allowed to be with my child at other places. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by Hudson
February 13, 2012
Was this provider's staff friendly?
No, they were rude
Is this pediatrician patient with first-time mothers?
No, they make first-time mothers feel uninformed and inexperienced
Were the waiting room chairs comfortable at this pediatrician's office?
Not at all; cheap and plastic
by Anonymous
January 05, 2012
My favorite pediatrician ever, and I've lived in 3 different states with my kids (ex-military wife). Dr Lewis and his staff are fantastic and I have driven 2 hrs one way for 3 years to keep my kids in his care.
by MommaNurse
December 01, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
by Anonymous
November 18, 2011
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
Would you recommend this pediatrician to others?
Yes
by Anonymous
November 02, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
October 13, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you experience unnecessary pain during your visit?
No
by Anonymous
September 20, 2011
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Did this pediatrician have toys, magazines or TV's in the waiting room?
No, this didn't even look like a pediatrician's office
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, in fact they had two separate rooms!
by Anonymous
September 17, 2011
Does this provider have helpful information available online?
Yes
Was the waiting area spacious?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
August 23, 2011
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Map and Directions
1011 W. Grove Suite 100, Kaufman, TX 75142