I couldn't believe how encouraging and supportive they were. They never ridiculed or dismissed my opinions on parenting issues, and were always so considerate. Everyone in my community knows that they are the absolute best in the field. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.