Mary Geldernick, MD

Mary Geldernick, MD
505 N Union Av New Braunfels, TX 78130
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.177.146
September 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.227.12
August 13, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.205.87
July 15, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.247.14
May 29, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
February 17, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
January 31, 2012
I could not get past the receptionist. I was a patient in 2006 and 2008. The appointment setter could not find me in the computer because she was misspelling my name. When she finally spelled it right and foung me she said I would be a new patient and they weren't accepting new patients with Blue Cross/ Blue Shield. My provider list as of today said they are. I explained that my insurance had been Aetna Hmo from 2009 until recently and they did not accept it, so now that I have BC / BS I would like to come back. She said she would check on it and call me the next day. That was about 2 weeks ago, so today when I called back she said " I thought your name sounded familiar and I explained your situation and they said no. I felt like at best she didn't call me as she said she would, but I felt like she was really not looking out for my best interests. I do really like Dr. Gelderneck but was very disapointed with her staff.
by V. Wooldridge
January 23, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
January 16, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
December 06, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
August 23, 2011
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