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Francesca Perugini, MD

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Francesca Perugini, MD
(15 Reviews)
> Get Phone Number & Directions
8160 Walnut Hill Ln Ste 212 Dallas, TX 75231
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Ok
by Pat Lee xxx.xxx.125.59
August 24, 2021
In August 2013, Dr. Francesca Perugini performed an unnecessary surgery on me to remove a fibroid tumor/polyp that wasn't there.
In June, two months earlier, I went to Perugini for my annual exam and told her I had unusually heavy bleeding. A sonogram was done and she said it showed a fibroid tumor or polyp. Due to busy summer conflicts, I had to schedule the surgery for September. In July, I was able to move it up to August . In the meantime, she prescribed norethindrone to ease the heavy bleeding until surgery. The surgery was done and she then told us there was no tumor or polyp to remove. I couldn’t even process this information until the next day when the medication had worn off. I was very upset to know I went through a surgical procedure for nothing. At the post op appointment on the 29th, she explained the norethindrone had probably shrunk the tumor over the summer. Now knowing her knowledge of that, I asked her why a SECOND sonogram had not been done before surgery to double check if the tumor was still there. She did not have a direct answer. Surgery and anesthesia could have been avoided as well as the substantial expense to us. I did write a letter to Perugini to let her know of my dissatisfaction with her level of care and planning of an unnecessary, expensive surgery. (Our son had to be at Childrens Medical this summer after sustaining a head injury, so the last thing we needed was to pay for yet more hospital bills, especially needless ones) So I asked for at least partial repayment of the doctor fee to which her letter replied; a refund of $70 towards surgery and a $63.71 balance would be waived, she won’t be my doctor anymore (agreed!) and I could go to Parkland if I need a hospital. Wow, thanks! What a disaster!
by Geneva Watson xxx.xxx.164.27
October 22, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by lalalage xxx.xxx.232.96
October 21, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.226.226
July 01, 2013
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider friendly?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.10.198
April 02, 2013
Dr. Perugini has been my Gynecologist for 20 years. She is very personable and makes you feel comfortable during your visit...she does not "rush" you thru your visit as so many other physicians. She is professional, yet personal. A very caring and sensitive physician.
by Rita Rushin xxx.xxx.184.125
January 29, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.114.9
January 07, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.192.10
July 18, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Not if my life depended on it
by Waiting xxx.xxx.11.5
April 12, 2012
They seemed really knowledgeable and were able to answer all my questions in-depth. I understood all my options fully and they really took the time to make sure my questions were answered. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I really felt comfortable and secure in their care. The equipment was safe and well taken care of and appeared to be pretty sophisticated. They never left me for an extended period of time and I never felt ignored.
by Makeshia
July 27, 2011
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Map and Directions
8160 Walnut Hill Ln Ste 212, Dallas, TX 75231