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Michael Heistand, MD

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Michael Heistand, MD
(32 Reviews)
> Get Phone Number & Directions
8042 Wurzbach Rd Ste 350 San Antonio, TX 78229
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
January 26, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
January 19, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you feel safe in this provider's care?
Yes
by Anonymous
December 30, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I tried calling the office number but it has been disconnected. I need to get in for an appointment but not able to contact his office.
by Stella Valadez
December 08, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
December 02, 2011
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Was this provider's staff friendly?
No, they were rude
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous
November 17, 2011
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did this provider use excessive foul language?
No
Does this general practitioner use current and safe equipment?
Fairly current
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
by Anonymous
November 10, 2011
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this general practitioner answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
November 02, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
October 27, 2011
Were the waiting room chairs comfortable at this general practitioner's office?
Yes
Was this provider late to your appointments?
No, they were on time
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
October 13, 2011
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Map and Directions
8042 Wurzbach Rd Ste 350, San Antonio, TX 78229