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Michael Heistand, MD

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Michael Heistand, MD
(32 Reviews)
> Get Phone Number & Directions
8042 Wurzbach Rd Ste 350 San Antonio, TX 78229
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
October 12, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I was confident that they were using the latest treatment methods. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.
by Anna H
October 11, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the waiting room chairs comfortable at this general practitioner's office?
Yes
by Anonymous
September 26, 2011
The Doc can usually see you anytime. I usually call on the day I want to be seen and get squeezed in. GREAT DOCTOR.
by MIKE
September 08, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider offer flexible appointment times?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this general practitioner's staff friendly?
Friendly Enough
by Anonymous
August 30, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Are you going to visit this provider again?
Sure
Did this provider have reasonable prices?
Yes
by Anonymous
August 26, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
June 30, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page.
by Ely
June 27, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office clean?
Yes everything was neat and sterile
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
May 16, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you by name?
Sometimes, but not always
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem irritated to be working with you?
No, they were polite
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
March 16, 2011
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Map and Directions
8042 Wurzbach Rd Ste 350, San Antonio, TX 78229